Showing posts with label Frontline. Show all posts
Showing posts with label Frontline. Show all posts

Wednesday, November 23, 2011

Real People

"I want to stay because people here care about me" muttered Laura (not her real name) as she sat sobbing on the bench in the lobby. My co-worker, Joel, and I attempted to ease the pain of the reality that she would not be able to stay at our shelter any longer, due to various medical issues that we were unable to accommodate - not the least of which was her passing out mid-sentence and nearly falling to the floor on a number of occasions.  This may sound strange that someone in this state would "want" to stay at an emergency homeless shelter, but it is not an uncommon desire among many of the guests that utilize The Mustard Seed's services. 

My name is Jordan, and I work frontline at The Mustard Seed Shelter in Calgary. For someone like Laura, an elderly individual who had been on the streets for a number of years, slipping through the cracks, and being cycled through the system, living off of a very small monthly cheque from the government and picking bottles for a living, it is very easy to feel alone. Couple this with her mild personality and small figure and it made her somewhat forgettable.  With her failing body, being on over two dozen prescription medications, and her deteriorating mental health in a battle to overcome severe depression, her situation was very bleak. And as I sat there and witnessed the anguish in her face, while trying to fight my own tears of sorrow, I had once again been reminded of the humanity and unsurpassable worth of the person sitting in front of me.  This lady was not a statistic, or a number, or my "work", she was, is, a real person, who has real pain, just like me.

I no longer appreciate the term "homeless people/person", when you use the word homeless as a title to describe someone, you are attaching a very painful and traumatic experience to their identity, creating a cultural divide of "us and them".  The reality is that these are valuable, legitimate members of society who are experiencing homelessness.  Yes, many of them have made decisions that have born negative consequences and may very well have put them in the place they are in, but to strip someone of value and worth because of their social standing, or even because of the wrong decisions they have made, is a travesty, and it is often only a reflection of how insignificant we ourselves feel.  So I have decided because of Laura and others like her, I will know longer work to serve the 'homeless' but rather, I will serve real people who do not have a home. Semantics? Maybe.  But also something to think about.


Jordan T. Swaim
Overnight Support Worker

Friday, September 02, 2011

The Pleasure of Prayer

Hi, I’m Yasha, and I work frontline at The Mustard Seed Edmonton.

There is this sense of stinging heaviness on your soul seeing somebody crying to you for help--completely desperate. What do you do when someone comes to you, broken and mournful? No, they are not looking for food, nor are they looking for clothing, and not even a blanket.

I had a slightly intoxicated man, we will call him Gordon, approach me while we were handing out bagged lunches during ‘clean-up days’ at The Mustard Seed Edmonton. Gordon asked me, “Hey man, can you pray for me?”  I responded that it would my pleasure. I have been only working at The Mustard Seed for about three months now, and this was my first personal prayer request. While asking Gordon what he wanted me to pray about, Gordon began weeping uncontrollably.

“My friend,” he said, “I am sixty one years old and I am going down, down, down, down. I have never done anything right, and I keep putting myself in this mess.” As tears streamed down his face, Gordon looked at me for prayer.

For a short period of time I have provided basic services and necessities to assist the community at The Mustard Seed Edmonton for daily and short-term needs. Now here is a man asking me to plead with God on behalf of him.  E.M. Bounds once said, “By prayer, the ability is secured to feel the law of love, to speak according to the law of love, and to do everything in harmony with the law of love... Prayer is the mightiest agent to advance God's work. Praying hearts and hands only can do God's work.” This experience has led me to one conclusion: we desperately need to pray. Psalm 62: 5-7

Thursday, September 01, 2011

Mustard Seed Shelter

Hello, hello there!

My name is Lacey and I’m one of the overnight team leaders at The Mustard Seed Shelter. This month marks my two years working at this lovely place. I’m very excited to share some of my experiences with you through this blog.

When I was 17, I went on a trip with my church to East Hastings in Vancouver and God drastically changed my attitude towards homeless people, and along with it my life. I went from crossing the street for fear of someone who looked homeless to approaching and offering a greeting.

Our shelter has capacity to serve 370 people a night. We offer food, a place to sleep, access to clothing, showers and a locker to store belongings.

It’s hard to describe what I do at the shelter because it’s so much more than the basic services I mentioned above. Staff are actively involved in building relationships with guests; we do our best to support them during crisis and as they move towards better choices. Sometimes that means discussing a struggle with addiction, a referral for a mental health assessment, directing someone towards the employment center or working with a guest towards housing or it can be as simple as verbalizing that this guest is cared about.

"Remember that the poor are people with names," writes Bryant Myers, author of Walking With the Poor, "people to whom God has given gifts, and people with whom and among whom God has been working before we even know they are there."

This is one of my favourite quotes and I look forward to sharing with you some of the ways I see God working among the homeless at The Mustard Seed.

Wednesday, August 31, 2011

A day on Street Level

The sun slowly rises over the tops of the downtown towers, colours spearing from the heavens as the city begins to wake. As God shines down, the front doors of Street Level open and those who have slept outside shuffle forward to the doors where they know they will be welcome, where they are missed if they don’t show up, where they know that unconditional caring and empathy await. Those who are heading to work but need razors, a washroom or just a morning greeting soon begin to enter, knowing that they will work a full day and still not have enough to pay the exorbitant rents that Calgary demands.

The staff on Street Level never know what the city will bring them. There may be a fight on the corner. A guest who has been using the supports of The Mustard Seed for years may share the story of one of their friends dying on the streets last night, and the staff and guest mourn together for a friend who has been lost. The busses arrive from our shelter bringing guests back downtown so that they can begin their days: working, connecting to resources, surviving.

The stories are as diverse and unique as each individual who enters the doors of The Mustard Seed downtown. The needs that brings these people to the doors are not just met through the provision of food, emergency services and programming but through relationships, respect and the knowledge that whatever this day holds for those without housing in Calgary and for those living in poverty, there is someone out there who cares, there is a safe place to be and they know in their hearts that, when the time is right, hope will turn into reality.